Thank you for choosing IamPigeon! We’re excited to provide you with high-quality Lightroom presets and custom logo designs to enhance your creative work. Please review our return and refund policy carefully before making a purchase or download.
No Refund Policy
Due to the nature of our digital products, we do not offer refunds or returns on any Lightroom presets or logo designs once they have been purchased or downloaded. This includes both free and paid versions of our Lightroom presets and custom logo designs.
Once a product has been downloaded, it is considered non-returnable and non-refundable, regardless of the circumstances. This policy is in place to protect both our customers and our business, as digital products cannot be “returned” or “exchanged” after they are accessed.
Why We Have This Policy:
Instant Access: Our products are delivered instantly after purchase or download, making it impossible for us to reclaim or reverse the transaction.
Digital Goods: Since digital products, like Lightroom presets and logos, cannot be returned in the same way physical products can, we are unable to offer refunds once the product has been downloaded or used.
Exceptions:
In rare cases, if there is a technical issue with your download or a problem with the file (e.g., broken files or corrupt downloads), please contact us at [Insert Contact Email]. We will be happy to assist you in troubleshooting the issue and, if necessary, provide a replacement product.
How to Get Help:
If you encounter any issues or need assistance, our customer support team is here to help. Please reach out to us at [Insert Contact Email], and we will respond as quickly as possible to resolve any issues related to your purchase.
By completing a purchase, you agree to this policy.
We value our customers and strive to provide the best possible experience. We encourage you to carefully review product descriptions, previews, and any available samples before making a purchase.
Thank you for choosing IamPigeon!